All apparel items with DCW Sales are custom orders and cannot be returned for refunds or exchanges, unless there is a manufacturing defect. DCW Sales reserves the right to inspect any item for a manufacturing defect prior to issuing a replacement or a refund.
In some cases, exchanges are allowed during a specified day and time for school uniform orders. Please refer to your product's description or your collection's information to find out if your items fall under this category. All specified exchange days and times will be listed underneath your product's collection page as soon as the information is received from the school. Your school should also be able to provide you with the day and time agreed upon for exchanges.